Install and configure panels offline by downloading panel data before you're on-site. Certified electricians can now download panel data ahead of time and work on-site without needing mobile internet.
About Trade offline
Trade Offline is available to Basis certified electricians only.
Downloaded panel data expires after 48 hours, so plan your install accordingly.
You'll receive a push notification 2 hours before your panel data expires, giving you time to re-download while you still have internet.
While offline, some features are disabled — including account management, help portals, and site address/ICP lookup.
Before installation
Download the panel data while you still have internet access. To download a panel, enter its serial number by scanning the barcode on the physical panel box. Ensure you have access to the box before heading on-site. Alternatively, you can enter the serial number manually. Once downloaded, your panel data will be available offline for up to 48 hours.
Note: If your data expires, you can re-download it by adding the serial number again.
During installation
Perform your installation and configure the panel as usual. Remember that some features, such as account management, help portals, and entering the site address/ICP, will not be available.
Important: During installation, make sure your phone's Wi-Fi is turned on in Settings, even if you're not connected to a network. The panel will create a temporary Wi-Fi network that the app connects to automatically.
After installation
Keep the app running in the background to automatically sync your offline installation when you reconnect. Any bug reports or feedback submitted while offline will be sent automatically upon reconnection.
Note: If you force-quit the app without syncing the update, you will receive a notification to confirm whether you have completed the panel installation.
Firmware updates have just got better. With Bluetooth connectivity and real-time feedback, the app can now detect button presses during installation and guide you through each step more effectively.
Before updating
The update has two steps: downloading and installing.
You can download the update from anywhere - you don't need to be at home. Once the download is complete, we'll notify you so you can move on to installation when you're ready.
To install, you'll need to be at home and near your panel to physically press a button on it. We recommend only starting the installation when you're there and ready to complete it.
Downloading a firmware update
When there is a firmware update available, you'll be notified and prompted in the app. To start the download press 'Download'. This takes a few minutes and it can take longer depending on your internet connectivity. We'll notify you once the download is completed.
Installing a firmware update
To install the firmware, the panel needs to be rebooted. We'll guide you through the steps, and you will trigger the update by pressing a small button on the panel.
Here are a few key things to note before you install:
Circuits on standby will turn on
You need to be at home and close to your panel
Ensure you are connected to the internet
Check that Bluetooth is turned on in your phone's settings
Your home and appliances will lose power during the update, as the panel will reboot
Routines will reset, and the circuits in a routine will turn on
Tip: The Bluetooth icon in the top left indicates the Bluetooth status. If connected, it appears blue. If disconnected, it appears greyed out.
First button press
Press the button once. At this step, the panel and circuits will turn off, causing your house to lose power for a few seconds.
As soon as you press the button you'll note a loading state appear on the bottom of the screen indicating the app is recognising the button press. You'll see the step progress to a check confirming that the button was pressed.
Second button press
Press the button once more. The panel and circuits will turn back on, and your house and appliances should power up.
Completing the update
The panel is confirming the update and getting back online. No action is required from you, simply wait and stay close to the panel while the update is completed.
Your Wi-Fi router will take some time to start up now that power has been restored. It may take a few minutes for your internet connection to be restored and the panel to reconnect to the app.
Tip: Keep an eye on your phone’s Wi-Fi icon in the status bar to see when it might be ready.
Your Basis Smart Panel just got a whole lot more powerful, with the Home Assistant integration. If you're already running the world's most popular home automation platform, you can now pull your panel's real-time data right into it.
What's included
Real-time power monitoring:net consumption, import/export, and primary current updated every 5 seconds.
Circuit-level insights:power (W), current (A), and voltage (V) for every individual circuit in your panel.
Energy statistics: daily and monthly totals for house consumption and solar generation.
Circuit control: toggle individual circuit standby states directly from Home Assistant dashboards or automations.
Connectivity status: a binary sensor that shows whether your panel is online and communicating with the Basis cloud.
Multi-panel support: manage multiple Basis panels from a single integration.
How does it work?
Your Basis Smart Panel is always connected to the Basis cloud, which powers real-time monitoring in the Basis app. The Home Assistant integration uses that same connection to pull your panel's live data directly into Home Assistant every few seconds.
When you set it up, the auth process is the same as our Home app's. Once connected, Home Assistant treats your panel like any other device: sensors appear automatically, circuits show up as controllable switches, and everything updates in real time.
Requirements
Home Assistant 2025.1.0 or newer
A Basis Smart Panel with an active cloud connection
Basis account credentials
Recommended installation
Step 1: Open HACS in Home Assistant
Step 2: Click on "Integrations"
Step 3: Click the three dots in the top right corner and select "Custom repositories" pop up
Step 4: Add this repository URL and select "Integration" as the category
Step 5: Click "Add"
Step 6: Search for "Basis Smart Panel" and install it
Step 7: Restart Home Assistant
Manual installation
Download the custom_components/basis_smart_panel folder from this repository
Copy it to your config/custom_components/ directory
Restart Home Assistant
Configurations
Go to Settings > Devices & Services
Click Add Integration
Search for "Basis Smart Panel"
Follow the OAuth2 authentication flow to link your Basis account
Insights has a fresh new look, designed to make it easier to understand your energy use, compare patterns, and spot trends over time.
We’ve made Insights easier to access by bringing it front and centre on the Home tab.
How does it work?
The Home screen now features a carousel of Insights cards that give you a quick, real-time snapshot of today’s usage, costs, and solar trends. Tap each card to explore that insight in more detail.
You can choose from a range of Insights cards to add to your Home:
Electricity Rates (Time of Use)
Energy Cost
Energy Usage
Solar Generation
Usage Breakdown
Circuit Insight
To see the full Insights overview, tap “Insights” above the carousel on the Home screen.
Adding Insight cards
There are a few ways to add an Insight card:
Tap the “+” card at the end of the carousel on the Home tab
Tap “+ Add Card” on the Insights screen
On iOS, long-press any Insight card and select “Add Card”
Once you’ve chosen one of these options, you’ll be taken to the “Select Card Type” screen. Swipe left or right to choose a card, then tap “Add Card” to confirm.
Note: To add Energy Cost and Time of Use cards, you must first set your energy plan. Navigate to Settings → Energy Plan → Manage to set up your energy plan.
Adding Circuit Insight card
To add Circuit Insight cards, tap the Air-con circuit card in the “Select Card Type.” Then, scroll to your desired card type and tap the “Select Circuit” button. Choose a circuit from the list, tap Done, and then select Add Card.
Tapping on the circuit card from Insights or Home will take you to the corresponding circuit insight view.
Reorder Insight cards
To reorder cards, tap the arrow icon in the top right corner of the Insights screen or long-press any card to reorder it via the context menu in iOS.
Remove Insight cards
You can remove a card by navigating to its card type and tapping the “Remove” button. Alternatively, on iOS, you can remove a card through the context menu by long-pressing it.
Viewing insights and understanding your usage
Tapping on an insight card takes you to the corresponding insight screen. You can navigate between different data points (Usage, Cost, and Solar) using the dropdown button to open the context menu. Additionally, you can switch between Overview, Breakdown, or Percentage type views when on Energy Usage or Energy Cost.
The Percentage view lets you compare your usage and costs across circuits in your home, sorted by highest consumption. The Breakdown view offers a similar comparison but uses a stacked bar chart for a more detailed understanding over time.
Filter to view single-circuit insights
Filtering allows easy navigation between single-circuit views and the all-circuits view.
To view a single-circuit insight, tap the filter button on the Cost and Usage views, then select either “Filter Circuit” or “Single Circuit.” Choose the circuit you wish to view. Tap “All circuits” to return to the full panel view.
Tapping a circuit from the list in Breakdown or Percentage views takes you to the single-circuit view with the filter active.
Tapping back on “Single Circuit” takes you to the last selected circuit. To choose a different circuit, tap “Filter Circuit.”
When you tap a bar on the chart, it remains active when switching from Single Circuit to All Circuits, allowing for easy granular comparison.
Tip: Adding circuit cards to your Insights and Home makes it easier to navigate straight to a single-circuit insight view.
Viewing different time periods
You can switch between daily, monthly, and yearly views by tapping the segmented control button at the top of the screen. To select previous periods, tap the calendar button and choose the date you want to view.
More to come
We're excited to keep adding more insight cards to the Home tab, making energy tracking increasingly effortless.
This update brings a completely redesigned firmware update experience. We've rebuilt the entire update flow from the ground up to be clearer, more reliable, and easier to follow with step-by-step guidance and better recovery options. We've also improved real-time connectivity and fixed several bugs to keep everything running smoothly.
